VP, Business Operations
“At Connexions we measure client success with metrics and data not effort and anecdote. Operational excellence is at the core of what we do.”
As Vice President, Business Operations, Jessica Voskanian ensures operational excellence in the eyes of our clients through governance that focuses on managing risk, optimizing the business for continuous improvement and delivering predictable outcomes. Jessica has a strong track record of prioritization, cross-functional partnerships and process implementation to support better decision making.
Prior to her current role at Connexions, Jessica supported senior executives as they managed organizational change, increased efficiency and accelerated business growth within Affinion Group. As the leader of the Global PMO & Operational Performance team, she oversaw all project management and governance activities for the Global Operations organization. Jessica orchestrated strategic, executive planning sessions focused on innovation, leadership and engagement. Her work managing multi-phase operational improvement plans led to millions in savings for Affinion.
Before joining Affinion, Jessica led the PMO & Operational Governance team for Ascend Learning. She earned her bachelor’s degree in organizational communication from Northeastern University.