SVP, Benefits & Supplier Relations
"I don’t believe any problem is unsolvable. At Connexions, when presented with complex situations, we immediately break them down to find the best, most timely solution."
As Senior Vice President of Product and Customer Care, Norm Knowles is responsible for guiding the growth of progressive products and services as well as our customer care initiatives. Norm has held multiple senior roles leading marketing, information systems, service delivery and product development teams. He has over 25 years of experience in the travel industry with airlines, hotels, tour operators, cruise, wholesale and consolidators, as well as travel agencies. Over the past 10 years, he has leveraged his experience to guide the development of unique new loyalty programs, products, strategies and services to grow the Connexions business. Outside of the office, Norm spends time woodworking and enjoying the great outdoors.